Zynga Slots - My Game has Disconnected
There have been a lot of reports from our fellow Zynga Slots players about disconnects and we can defiantly understand how frustrating it can be! However, disconnects can happen for a lot of different reasons and when I say a lot, I mean A LOT. A few of the potential causes are:
✓ Weather interrupting your wireless signal
✓ Game updates and new features rolling out
✓ Over exerting your Internet bandwidth
✓ Multiple programs running at one time
To help narrow down the cause of your disconnections we suggest doing some experimenting!
✓ Experiencing bad weather? Limit the use of any electronics, devices, applications or programs that may be using your router. The less data being shared or distributed will result in a better connection for your game.
✓ If the disconnects are happening sometime between 7:00 AM and 11:30 AM PST chances are there have been updates to the game.
✓ If you have multiple programs or applications running at one time it will take memory and depending on the application, a lot of internet bandwidth. Most routers have a limited amount of bandwidth to spare so limiting the amount of programs and application usage at one time will help your router and computer greatly!
✓ Have you tried another game and experienced about the same amount of disconnects? If so it could be a flash issue. If your using Google Chrome it may be running it’s own flash called Pepper Flash, which you have the option to disable. Or you can try removing and downloading Adobe Flash.
If you feel that your account doesn’t fall under one of these potential causes please send us the following information:
Was there an error code presented to you at the time of the disconnect?
What room where you playing in a the time of disconnect?
What were you doing in the game prior to the disconnect happening?
After refreshing were you able to play the game?
I hope that we have somehow helped you today!
Zynga Slots Team -
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